Where do you ship?
We only ship within the United States. We do not ship internationally, including to the UK, Canada, or any other country outside the US.
Within the US, we ship to all 50 states, Puerto Rico, Guam, the US Virgin Islands, all other US territories, and APO/FPO addresses. Please allow an extra 7–10 business days for orders to Hawaii and Alaska, and 2–4 weeks for orders to Puerto Rico, Guam, the US Virgin Islands, and all other US territories.
If you’re located outside the US, we’ve partnered with international e-tailers who carry our products and ship worldwide.
Email our team at ola@soldejaneiro.com for more information or use our Store Locator to find a retailer near you.
How long does shipping take?
All orders, including expedited orders, are processed and shipped within 1-3 business days. We don't ship or process orders on weekends or US federal holidays. If you place your order on Saturday or Sunday, your processing will start on Monday. Orders are typically delivered within 7-10 business days from processing.
If your order was placed using Expedited Shipping, it should arrive within 5 business days of being placed.
For shipments to APO/FPO addresses, Puerto Rico, Guam, US Virgin Islands, and all other US Territories, please allow an additional 2-4 weeks for delivery.
How much do you charge for shipping?
USA: We charge a $7.50 flat rate for standard shipping + taxes. We offer free standard shipping on orders of $35 or more within the US. We charge a $25.00 flat rate for expedited shipping. Sol Passport members (One-Way, Roundtrip, and Upgrade tiers only) always enjoy free US standard shipping!
What are your shipping options?
• Standard / Free Shipping – Sent via DHL/USPS.
• 2-Day Shipping – Sent via FedEx 2Day (not available for P.O. Boxes orders). Please note: Expedited orders may take up to 3 business days to process before shipping.
Important: We do not ship to freight forwarders. Sol de Janeiro is not responsible for orders shipped through freight forwarding services that are lost, damaged, or not received.
Looking for another way to shop? Check our Authorized Retailers to find a store near you.
Where can I purchase Sol de Janeiro internationally?
Sol de Janeiro ships within the United States only. Please use our Store Locator or check the list below to locate an internationally authorized retailer.
Sol de Janeiro products are sold exclusively through select retailers and on our website. We do not guarantee the authenticity, condition, or safety,nor do we accept any responsibilityor liabilityfor products NOT purchased from an authorized retailer.
To ensure your Sol de Janeiro products are authentic, only purchase them through one of the following authorized retailers:
Authorized International Retailers:
- Sol de Janeiro’s Official Website: www.soldejaneiro.com
- Sephora
- Sephora in Kohls
- Amazon.com through our authorized Brand page
- Revolve.com
- Dermstore
- Urbanwaxx.com
- Planetbeauty.com
- Beautylish.com
- Blush Bar
- Tairo
- Asos.com
- Cult Beauty
- Mecca
- Feel Unique
- Douglas
- Ahlens
- Nykaa
- LookFantastic
- Boots
- SpaceNK
- Beauty Bay
- Selfridges
- Harrods
- Harvey Nichols
- Brown Thomas
- Liberty
- Fortnum & Masons
- Flaconi
- Zalando
- Notino
- Nocibe
- Kicks
- April Beauty
- Sokos
- Stockmann
- Vita
- Fredrik & Louisa
- Skintonic
- Lazada Sephora Market Place
- Superbalist
- Breuninger
- TikTok Shop
- Tira Beauty
Do you require a signature?
While we do not require a signature to receive the shipment, we strongly recommend you be present to accept delivery given the high value of your order.
Do you offer express shipping?
Yes, we offer express shipping to US addresses only via FedEx 2-Day. Please allow up to 3 business days for your order to be processed before being shipped.
What is your estimated shipping time?
United States (Standard): 7-10 business days
United States (Expedited): 3-5 business days
Expedited Shipping is not available for PO Box orders at this time.
For shipments to APO/FPO addresses, Puerto Rico, Guam, US Virgin Islands, and all other US Territories, please allow an additional 2-4 weeks for delivery.
Why can’t my items be shipped to Hawaii or Alaska?
Due to shipping regulations, certain products we offer are classified as dangerous goods (ex: aerosols and alcohol-based products). For safety reasons, these items can't be shipped by air, so we can't deliver them to certain zip codes in Hawaii and Alaska. We’re sorry for any disappointment this causes. Please don’t hesitate to reach out if you need help finding an authorized retailer near you. You can also use our store locator here: https://soldejaneiro.com/pages/store-locator.
The following zip codes are affected by the shipping regulations:
Alaska: 99545-99555, 99557-99559, 99561, 99563-99566, 99569, 99571-99576, 99578-99581, 99583, 99585-99586, 99589-99591, 99602, 99604-99609,99612-99614, 99620-99634, 99636-99638, 99640-99641, 99643-99644, 99647-99653, 99655-99668, 99674-99685, 99688-99695, 99697, 99704, 99710, 99712, 99714, 99720-99724, 99726-99727, 99729-99734, 99736-99774, 99776-99778, 99780-99786, 99788-99791, 99801-99803, 99811-99812,99820-99821, 99824-99827,99829-99830, 99832-99833, 99836, 99840-99841, 99850, 99901, 99903, 99918-99919, 99921-99923, 99925-99929, 99950
Hawaii: 96713, 96737, 96742, 96747, 96752, 96769, and 96796